Refund policy

Returns Policy

We will gladly return items that have been purchased through our website that have not been worn, used, altered and have tags attached in original packaging within 7 days of receiving your order. Custom products (such as special orders or personalized items), sale items or gift cards are final sale and cannot be returned.

Any refund does not include the shipping charged for sending the item(s) to you. 

To start a return, please contact us at hello@noneofthebs.com  within 7 days of receiving your order. Items sent back to us without first requesting a return will not be accepted.

Returns must be sent out within 3 days of approval. Returns will not be accepted after this time period.

Item(s) must be unworn and in new condition when making a return. Used or damaged items are not eligible for a refund. After 7 days we are unable to offer a return or exchange. Each item is shipped and inspected by us personally and will not be shipped with any defects.

We do not accept cancellations for change of mind. Please be sure about your purchase before placing your order. We are certain that you will not be disappointed in our products.

Any returns that are not sent back in original noneofthebs packaging will be charged a 15% restocking fee.

Once we receive the items and confirm that they are in new condition, a refund will be issued within 7 business days. If approved, you'll be automatically refunded on your original form of payment method. Depending on your bank, funds may take anywhere from 5-7 business days.

All returns are subject to inspections and we have the right to refuse your refund if your return does not meet any of the above requirements.

At the moment, we cannot process exchanges. Please place a new order for the item(s) you desire.

Please note noneofthebs is not responsible for lost packages. We suggest insuring your return and obtaining tracking + confirmed receipt from mail provider.

 

Exceptions / non-returnable items 

Custom products (such as special orders or personalized items), sale items or gift cards cannot be returned. Please get in touch if you have questions or concerns about your specific item.

noneofthebs is not responsible for any lost, damaged, or stolen packages. Please refer to our shipping policy. [ LINK TO SHIPPING POLICY ]

 

ORDERS WITH INCORRECT / INCOMPLETE SHIPPING ADDRESS

Orders are fulfilled with the exact shipping address provided during checkout. Please be sure to review that all necessary parts of the shipping address, such as house/apartment number, are included with the order.

If an order has been fulfilled to an incorrect but existing address, please make sure to reach out to the corresponding shipping company with your tracking number to request it be retrieved from the address the order was delivered.

 

LOST OR STOLEN PACKAGE

noneofthebs is not responsible for any lost or stolen shipments. However, if your package does not arrive, please contact hello@noneofthebs.com to initiate a UPS/USPS claim.